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Effective written
communication |
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The following guidelines are
particularly relevant when writing a handout which contains instructions
that you expect learners to follow - whether it describes a process or
an assignment. |
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KEEP IT LOGICAL |
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Do think through carefully what you are expecting the learner to do and
explain yourself in simple step-by-step fashion. It may be useful
to ask yourself whether you have told them the "who, what, how, when,
where and why".
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KEEP IT SIMPLE |
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There is no point using complicated technical terminology or fancy words
if the learner is not going to understand. It may demonstrate how
clever you are but it does not help the learner.
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USE SHORT SECTIONS |
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Break lengthy instructions into shorter, more manageable bits. It looks
more attractive, is easier to read, and is less daunting.
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NUMBER SECTIONS OR STAGES |
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It will help students to
keep track of what they are doing if you number the sections (or give
headings to each of the different stages).
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"IDIOT-PROOF" INSTRUCTIONS |
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Remember: "If it is possible to misinterpret an instruction - you can
guarantee that somebody will. Even if it's not possible - somebody
will try." Read through what you have written as if you were the
class idiot.
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RE-WRITE IF NECESSARY |
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Do not expect to get it right first time. Leave what you have written
for a short while and come back to it. This will allow your brain
time to "tick over" and come up with better ideas. It will also enable
you to spot any mistakes more easily.
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THINK ABOUT THE APPEARANCE |
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An attractive handout is easier to read! Add pictures and diagrams if it
is appropriate - and maybe add some colour (remember "visual learners").
On the other hand - don't go "over the top".
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CHECK SPELLING & GRAMMAR |
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It is embarrassing giving out a handout that contains poor spelling and
wayward sentences. If you know that you are not very good at
spelling, enlist the help of an "expert". Remember: electronic
spell-checkers are useful but they do have their limitations.
Reading your work out loud may help you pick up any major grammatical
faults.
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CONDUCT A "TEST RUN" |
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The only way to make sure that a handout explains things as clearly as
you intend is to try it out. If you can test-run it on a "tame"
volunteer, it is less embarrassing than having all the mistakes come to
light in the classroom.
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REVISE YOUR WORK |
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After you have used the handout with a real class, it is a simple enough
matter to come back to it and "tweak" it.
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